Kyle Hensley

  • Total activity 22
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Activity overview

Latest activity by Kyle Hensley
  • Kyle Hensley created an article,

    Exchange Policy

    Zenshop makes it quick and easy to make an exchange. Please select the item that you would like to exchange for. We'll either credit or charge you the difference at checkout. We'll also send a pack...

  • Kyle Hensley created an article,

    Sizing Chart

    Please see our sizing chart below.   

  • Kyle Hensley created an article,

    Refunds

    Refunds for any returns, exchanges or damaged merchandise will be issued the same way payment was received. Please allow 5-7 business days for the refund to complete. 

  • Kyle Hensley created an article,

    Return Policy

    Zenshop offers a flexible return, exchange and refund policy of 30 days from the date of purchase. See below or read more about our return policy at our help center FAQs here. If you still have que...

  • Kyle Hensley created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

  • Kyle Hensley created an article,

    How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Kyle Hensley created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Kyle Hensley created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Kyle Hensley created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Kyle Hensley created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...